Bigjo Terms and Services

Last Updated: November 5, 2024

1. Agreement Overview

These Terms and Services ("Terms") govern the use of Bigjo’s recruitment platform (the “Service”) provided to the user (“You” or “Client”). By accessing or using the Service, You agree to comply with these Terms, which are legally binding and reflect compliance with U.S. laws.

2. Advanced AI Technology and Usage of Anna

Bigjo’s platform leverages advanced AI technology to optimize and streamline recruitment processes. The Service features Anna, an AI-driven assistant designed to aid in creating job descriptions, managing candidate assessments, automating screening, scheduling interviews, posting job ads automatically, and searching for candidates. Anna can be utilized for:

  • Job Description Creation: Generate tailored, effective job postings to attract suitable candidates.

  • Assessment Writing: Develop custom assessments to evaluate candidate skills and qualifications.

  • Automated Screening: Filter and rank applicants based on predefined criteria to streamline candidate selection.

  • Interview Scheduling: Automate coordination with candidates to manage interview timelines efficiently.

  • Job Ad Posting: Automatically post job ads across multiple platforms to maximize reach.

  • Candidate Search: Conduct comprehensive searches to find and identify potential candidates.

Anna is engineered to reduce manual work, accelerate the hiring process, and enhance the overall efficiency of recruitment efforts.

3. User Data and Privacy

Bigjo is committed to protecting Your data and ensuring privacy per applicable U.S. data protection laws, including the California Consumer Privacy Act (CCPA). We employ industry-standard encryption and security protocols to safeguard personal and candidate information.

4. Payment Terms

Subscription fees are billed on a monthly or annual basis as agreed. Payments must be made via accepted credit card or ACH transfer. All payments are non-refundable, except as required by law or as outlined in Section 8 (Termination).

5. Usage Restrictions

You agree not to misuse the Service by:

  • Sharing account credentials with unauthorized parties.

  • Using automated systems or bots that interfere with the Service.

  • Violating any local, state, or federal laws in connection with the use of the Service.

6. Limitation of Liability

To the fullest extent permitted by law, Bigjo shall not be liable for any indirect, incidental, or consequential damages, including data loss or recruitment delays. Our maximum aggregate liability shall not exceed the total fees paid by You within the last 12 months.

7. Service Modifications

Bigjo reserves the right to modify, suspend, or discontinue parts of the Service, with prior notice when possible. Service updates will ensure continued compliance with legal standards and user needs.

8. Termination

You may cancel Your subscription at any time with 30 days' written notice. Bigjo reserves the right to terminate accounts for violations of these Terms or non-payment.

9. AI Usage and Data Training

Bigjo’s AI functionalities are designed to optimize recruitment tasks using data provided by Clients. Any data used for training and improving AI models will be anonymized and processed in compliance with U.S. data protection regulations, including the CCPA. Bigjo does not use personally identifiable information (PII) without explicit consent. Data is stored securely, and Clients retain ownership of their data while granting Bigjo limited rights to use anonymized data to enhance Service capabilities.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. Disputes shall be resolved in the courts located within Delaware.

11. Contact Information

For questions about these Terms, please contact Bigjo at support@bigjo.com.

By using the Service, You acknowledge that You have read, understood, and agreed to these Terms and Services.