Bigjo Privacy Policy

Last Updated: November 5, 2024

1. Introduction

Bigjo (“we,” “our,” or “us”) is committed to protecting the privacy and security of personal information collected from users (“You” or “Client”) who interact with our recruitment platform and related services. This Privacy Policy outlines how we collect, use, share, and protect your data in accordance with U.S. privacy laws, including but not limited to the California Consumer Privacy Act (CCPA).

2. Information We Collect

We may collect the following types of personal information:

  • Account Information: Name, email address, job title, and company details provided during account registration.

  • Candidate Data: Information uploaded by You, such as resumes, cover letters, and assessments, for recruitment purposes.

  • Usage Data: Details regarding how You use our platform, including access times, device information, and IP address.

  • Automated Data Collection: Data gathered through cookies and similar technologies to enhance user experience.

3. How We Use Your Information

We use the information collected to:

  • Provide and maintain our services, including the AI assistant Anna.

  • Facilitate recruitment functions such as job posting, candidate screening, and interview scheduling.

  • Improve and personalize user experience on our platform.

  • Conduct anonymized data analysis for service improvement.

  • Comply with legal obligations and enforce our terms.

4. Data Sharing and Disclosure

We may share Your data with:

  • Service Providers: Trusted third parties who assist in the operation and maintenance of our platform.

  • Compliance and Legal Requirements: When required by law or in response to valid legal processes.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, Your data may be transferred as part of the transaction.

5. Your Rights and Choices

Under the CCPA and applicable U.S. privacy laws, You have the right to:

  • Access and Portability: Request access to the personal information we hold about You.

  • Deletion: Request deletion of Your personal data, subject to certain exceptions.

  • Opt-Out: Choose not to have Your data sold or shared with third parties.

To exercise these rights, please contact us at privacy@bigjo.com.

6. Data Security

We employ industry-standard measures, such as encryption and secure access controls, to protect Your data. While we strive to safeguard personal information, no system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

Your data is retained for as long as necessary to provide our services and fulfill legal obligations. Candidate data and account information may be retained to support ongoing recruitment activities unless You request deletion.

8. Children’s Privacy

Our platform is not intended for use by individuals under the age of 16. We do not knowingly collect or store personal data from children under this age.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact Bigjo at privacy@bigjo.com.

By using our platform, You acknowledge that You have read, understood, and agreed to this Privacy Policy.